How it works

Getting your blood test with us is easy, private & backed by the power of science. Long story short:

1. In the test options, use the filters or search box to narrow your choices and find the test you want.
2. If you need a hand navigating through options text our super friendly support team at 754-799-7833, and we'll provide tailored suggestions to help you find the ideal test.
3. Once your order is placed, we’ll create your doctor’s lab order remotely, without any need for you to make a trip to a doctor in person or to talk to the doctor. Expect to receive your doctor’s lab order right in your inbox. It will also be in your patient portal if you need to find it later. We’ll also include instructions regarding fasting and other requirements for your test. Your patient portal will be auto-created hassle-free during checkout.
4. If this is your first time ordering, you'll be prompted to create a password for instant login access to your patient portal. It's a quick way to conveniently access your orders and results whenever you want.
5. When you’re ready, visit one of our 4,000 locations. Just bring your ID – no printing or faxing of your lab order is needed, as your order and details will already be in the lab system.
6. Note that most lab locations don’t accept walk-ins so it’s best to book an appointment in advance. Don’t worry - we’ll provide detailed instructions along the way.
7. You’ll get your results via email & SMS and dive into understanding your body better. Yup, that easy!

If you have any questions, please text us at 754-799-7833 or email [email protected] and we'll gladly help you.

In the test options, use the filters or search box to narrow your choices and find the test that speaks to you.

If you’re not sure which test to get, we can lend a hand in finding the perfect option.

Just text us at 754-799-7833 , email us at [email protected] or call us at 877-283-7882 , and we'll gladly help you. We've got your back and reply quickly.

Most test results will be available within 3-6 business days. Once they're ready, we'll send an email and text message to let you know.

So, after your blood draw, just hang tight and don't worry - we'll keep you in the loop!

If you have any further questions, please text us at 754-799-7833 or email [email protected] and we'll gladly help you.

Absolutely! We totally understand that errors can happen. No worries, we're here to help you.

Just reach out to us via text at 754-799-7833 or shoot us an email at [email protected]. Remember to include your order number and let us know the correct information you’d like to update. Our awesome team will jump right in and make sure everything is sorted out and accurate for you.

There are no changes necessary if your address is wrong on the requisition though. We don’t mail anything out.

Our lab requires an address to be listed to generate an order.

Only HSA & FSA is accepted.

Our services are strictly self-pay and cannot be submitted to your health insurance provider except for Health Savings Accounts or Flexible Savings accounts.

This policy applies to all insurance companies. including federal health insurance programs like Medicare.

If you have any questions, please text us at 754-799-7833 or email [email protected].

Yes.

We get it - sometimes your needs change.

As long as your samples haven’t been collected yet, we’re happy to help you cancel your order.

If you have any further questions, please text us at 754-799-7833 or email [email protected].

You can read more about our cancellation policy here.

During the ordering process, you’ll be able to select a specific lab near you, with no strings attached! You can switch it up later easily and visit any of our authorized locations as long as it’s the same lab company you selected your test for (Quest Diagnostics or Labcorp).

Before you proceed with your order, feel free to browse through all our lab locations here. This will give you the peace of mind of knowing that there's a lab nearby your home, office or your favorite gym.

If you have any questions, please text us at 754-799-7833 or email [email protected] and we'll gladly help you.

We serve every state in the US, except for the states of:

• New York
• New Jersey
• Rhode Island
• Hawaii

Due to state laws, we cannot provide services to residents of New York, New Jersey, and Rhode Island.

Regarding Hawaii - our prepaid requisitions are only able to be utilized at a Labcorp or Quest Diagnostics Patient Service Center found on our website, unfortunately, none of which are located in Hawaii at this time.

If you have any questions, please text us at 754-799-7833 or email [email protected] and we'll gladly help you.

No.

The prices you see on our website are all-inclusive, meaning there are no additional fees added during the ordering process or sprung on you at the lab. It's all taken care of!

Here’s the only requirement: if you have a Quest Diagnostics lab order (requisition), you can only go to any Quest Diagnostics Patient Service Center listed on our website. Similarly, if you have a LabCorp lab order, it has to be presented at a LabCorp Patient Service Center.

It's important to note that if you present your requisition to the wrong lab company, we won't be able to assist you with any billing issues that may arise.

If you have any doubts or questions about the process or which lab to visit, please text us at 754-799-7833 or email [email protected]. We're always here to help and provide the guidance you need.

No.

While your lab order (requisition) technically expires after 6 months due to certain unavoidable regulations, don't worry if you’ve missed the deadline! When you're ready to take your tests, we'll issue you a brand-new requisition at absolutely no cost to you.

Just a quick note: there is a cost associated with re-issuing your lab order, so we kindly ask that you refrain from requesting a re-issue unless you're certain about going to the lab for your blood draw.

You can find more details about our lab order expiration & lab order reissue policy here.

If you have any further questions, please text us at 754-799-7833 or email [email protected] and we'll gladly help you.

For each test, you can either download the standard PDF just like it comes from the lab or use our brand-new Smart Health Reports feature with helpful insights & and easy-to-read graphs for each biomarker. You’ll see it in your patient portal automatically when your results are ready. Checkout out a sample report here.

However, if you choose to view the standard PDF, on the left side of the page, you'll find the names of the tests performed.

The next column displays your test levels, followed by indicators such as low/high/alert/critical if your levels fall outside the normal range.

Lastly, you'll find the column listing the normal ranges for each test. Checkout out a sample report here.

These normal ranges provide valuable information to assess whether your levels are within the expected range or if they're on the borderline. Comparing your levels to the listed ranges allows you to gauge where you stand.

If you have any further questions, please text us at 754-799-7833 or email [email protected].

Yes. Always.

At Private MD Labs, we understand the importance of your privacy, and we've got you covered every step of the way. We want to assure you that we do not share your results with your physician, insurance companies, or any other party, unless required by law for reportable diseases. Your confidentiality is our utmost priority.

If you have any questions, please text us at 754-799-7833 or email [email protected] and we'll gladly help you.

Most orders are processed within 1 hour.

Once you get your lab order (requisition) in your email, head over to these links to book your appointment:

• Quest Diagnostics: appointment.questdiagnostics.com/as-home
• LabCorp: www.labcorp.com/labs-and-appointments

For your appointment just bring your ID – no printing or faxing of your lab order is needed, as your order and details will already be in the lab system.

If you have any questions, please text us at 754-799-7833 or email [email protected] and we'll gladly help you.